MATRIX provides nearshore (Mexico) and offshore (Bangalore, India) services to augment our onshore model. Utilizing Agile, Distributed Agile, and Waterfall development methods, we deliver optimal solutions based on your goals and budget. The engagement models can include:
- Hybrid onshore approach of MATRIX and client resources
- Nearshore solution performed by onshore MATRIX team members
working with nearshore resources in Mexico (Central time zone) - Complete offshore solution performed remotely by resources at
Offshore Data Center in India - Hybrid approach of MATRIX onshore resources and resources at
Offshore Data Center in India
Our skilled onshore and offshore resources have successfully delivered hundreds of offshore projects in the areas of:
- Application Development
- Software Maintenance
- Quality Assurance
- Remote Database Administration
"No Surprises" Environment
Offshoring with MATRIX helps you unlock maximum value from your technology investments. We enable effective communication, focus on quality, involve clients during the entire project lifecycle, ensure issues are identified and escalated, and provide an environment that encourages “no surprises.”
Benefits to Clients
- Reduced IT operating expenses
- Increased capacity of onshore resources to focus on high value projects
- Increased morale of client employees by removing mundane tasks
- Expanded access to deep talent pool of technical resources
- Customized coverage of critical servers and databases (24x7, 8x5)
- Customized level of support – Tier 1 or Tier 1 & 2
- Smooth and transparent operations
- Focus on performance measures and continuous improvement
- Service is in line with SLAs
- Improved client ability to be proactive on known future problem areas
- Utilization of proven processes and best practices
- Integration/reuse of existing clients tools (e.g. Client IT Ticket system)
- Local/U.S. delivery management support
- Expandable workforce for both small and large projects (more than 450 highly qualified and trained resources)